Campaign

Strategy and planning

Strategy and planning

A campaign is a set of connected activities with one goal, one message and a start and end date — online, offline or both.

What makes it a campaign is the boundary: a period, an audience, a message and a result you judge it on. That can be a product launch, a promotional period, a recruitment push or a brand campaign aimed mainly at awareness.

Offline means radio, outdoor, print, events, sponsorship and direct mail; online means search ads, social, email, display and partnerships. In practice they reinforce each other — people who saw you outside search for you afterwards — so do not measure them as separate worlds.

Mind the double meaning. In Google Ads or Meta a 'campaign' is also a technical level in your account with its own budget and objective, which is not the same as the commercial campaign spanning several channels.

A campaign is temporary by definition. Structural work such as findability, content and customer contact runs on and should not be squeezed into a campaign deadline.

In practice

Leaning on campaigns only. If you are invisible between them, you start building from zero every time.

Related terms

All terms